An Empirical Study Research of the Relationship between Stressors and Work Engagement in Hotel

Abstract

This study explored the relationship between the stressors and the work engagement of hotel staff based on the psychological capital view. 319 valid questionnaires were retrieved and we used structural equations for statistical analysis. The findings show that: (1) Hindrance stressors perceived by hotel employees are significantly negatively correlated with employees' psychological capital and work engagement; the correlation between challenge stressors and employee psychological capital and work engagement are not significant. (2) Psychological capital and its sub-dimensions are positively correlated with the work engagement of employees, and the dimension resilience has a strongest predictive effect on the work engagement of hotel employees. (3) Psychological capital can fully mediate the negative impact of hindrance stressors on hotel employees' work engagement. Introduction